Our Core Values
The JPG Core Values are the pillars on which we have been founded and use daily in our interactions; both with customers and within our company.
JPG WORKS SAFELY
- Working safely is at the core of what we do. We will employ team members who continually maintain the highest level of safety in every task. Safety will never be compromised in the interest of profit, expediency or convenience.
JPG IS A TEAM
- Each person who works at JPG is chosen and maintains their employment based on their unique abilities to perform at a high level. All who work here are a part of the JPG team and contribute not only to the success of the whole organization but also to the success of every individual according to their unique ability.
- Our vendor partners and subcontractors are an integral part of our team. They will be treated with the utmost respect and integrity.
- The Unions who represent portions of our workforce are part of our culture and business model and are part of our team.
CUSTOMER IS FIRST
- Always do the right thing to solve the customer’s problem.
- Develop and maintain a personal relationship with our customer.
- Take pride in our work and our customer relationships.
EXCELLENCE IN EVERYTHING
- Perform all work with the highest level of excellence in mind.
- Employ only the smartest people in the industry.
- Provide ongoing training to complete our skills matrix and continually strive to be a better company.
- Leave all customer sites cleaner than when we arrived.
- Maintain and service all the JPG trucks, equipment and tools at the highest level of functionality and cleanliness.
- We guarantee our work.
WORK WITH A SENSE OF PURPOSE
- Approach our work with a sense of duty and purpose- duty to the customer and purpose to make sure the job is done as efficiently as possible.
- Make sure any work we do is 100% complete by the time we leave the job. This will include ordering and schedule parts or follow on visits, cleaning the job site, and completing tickets and paperwork proficiently.
- Take the initiative in solving customer problems through innovative thinking and efficient solutions.
- Be on time for all appointments